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OKX Resumed Service, After Alibaba Cloud Hardware Fails

On Dec. 18, 2022 the crypto exchange, OKX, experienced service disruptions after primary infrastructure provider, Alibaba Cloud, announced a hardware failure in Alibaba Cloud’s Hong Kong data center.

The next day, the crypto exchange gave an update that it has “resumed Deposits and Withdrawals.

OKX Update: What Actually Happened?

According to the latest announcement by OKX official website, “On Dec 18, 2022 UTC, OKX systems experienced a hardware issue with its cloud service provider that interrupted its depositing and withdrawal services for several hours.”

While, “at present, the connection issues with OKX’s cloud service provider are fixed. Thus, OKX will resume deposits and withdrawals of BTC (mainnet), ETH (mainnet), TRX (mainnet), USDT (ERC20/TRC20), USDC (ERC20/TRC20), and other TRC20 and ERC20 tokens at 4:00am UTC on Dec 19. The deposits and withdrawals of other listed crypto will resume at 7:00am UTC on December 19,” the crypto exchange further added.

Furthermore, according to a Weibo (Chinese microblogging website) post by Macau’s Judiciary Police, “the cloud system failure of Alibaba Cloud also affected the websites and apps at the Monetary Authority of Macau, Galaxy Macau hotel, Lotus TV Macau, and food delivery platform MFood.”

According to the South China Morning Post, the Alibaba Cloud spokesperson confirmed about the breakdown in a statement but avoided to provide further details.

While late on this Sunday night, Alibaba quoted that normal service was restored. As “we sincerely apologize for the inconvenience caused by the incident and our services are gradually back to normal. Our engineers worked hard with our data center partner’s technicians to fix the issues, while additional resources have been put in place to help customers minimize the impact where possible.”

Moreover, it can be seen that in early December this year, Avalanche blockchain entered into a partnership to power Alibaba Cloud’s Node-as-a-Service initiatives.

In the previous week, the Tesla CEO suddenly started following the Twitter account of OKX, which gained attention. Floki ($FLOKI), a cryptocurrency created by fans and members of the Shiba community, announced that OKX will list $FLOKI. It also mentioned in its tweet that “Elon Musk followed OKX and made it the only crypto exchange he currently follows.”

At present, among the 153 followings of Mr. Musk, OKX has not received any place.

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